Senior Product Designer

[REDACTED] is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. [REDACTED] handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including [REDACTED], [REDACTED], and [REDACTED], rely on [REDACTED] because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Backed by [REDACTED] and [REDACTED], [REDACTED] has raised $204M from leading venture capital firms and independent investors including top executives at [REDACTED], [REDACTED], [REDACTED], [REDACTED], and [REDACTED]. [REDACTED] has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

AI is transforming customer service at a pace the industry has not seen before. [REDACTED] is at the leading edge of that shift, with more than 9,000 companies worldwide, including [REDACTED], [REDACTED], and [REDACTED], running their support operations on it.

We are looking for a Senior Product Designer to join the Core Product Experience team at a genuine inflection point. This role will own and lead design for [REDACTED]'s core inbox experience, raise the bar for quality and craft as the product scales, and shape decisions that affect every team and customer who relies on [REDACTED] every day.

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